How can I get answers to my Consular Questions?
You can call our consular hotline in Warsaw at (48) (22) 625-1401, 7:00-20:00, Monday through Friday, or 0701 97 4400 (Toll number, available only in Poland) for recorded information on many topics: our hours of service, U.S. passport requirements, how to file an immigrant visa petition, Diversity Visa lottery, tourist visa requirements, and more. Another quick and effective way to communicate with the Consular Section is via E-mail. Below are listed our E-mail addresses and other contact numbers. Check the inquiries description under each heading to see which address is most appropriate for your question.
- Public: publicwrw@state.gov
Public inquiries of any kind, i.e., concerning procedure, eligibility, timetables, etc.
- Fiancé/es: fiancewrw@state.gov
Case-specific fiancé/e inquiries- i.e., scheduling of appointments, packet 3 inquiries, eligibility of fiance’s children to also come to the States, appropriate places to have medical exams, etc.
- Adoptions: adoptwrw@state.gov
Appropriate inquiries: i.e., questions about the adoption process in Poland, required documents, scheduling appointments; questions concerning forms I-864, I-604, and I-600A.
- American Citizen Services: acswarsaw@state.gov
Appropriate inquiries: i.e., questions concerning U.S. Department of State travel advisories, lost passports, marriage in Poland, lists of lawyers and doctors, transporting pets between Poland and the United States.
Immigrant Visa Telephone Information: Daily: 10:00-12:00, 14:00-16:00, tel: (48) (22) 625 1042
Information, telephone appointment scheduling system, etc.
Visa Refusal Information (Citizens only):
USCquestionswrw@state.gov. fax: (48) (22) 625 7290
Appropriate inquiries on a particular visa case refusal answered by a U.S. Foreign Service Officer.
Business Visa Invitations: fax: (48) (22) 625 7290
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